{"id":5380,"date":"2026-02-17T15:07:52","date_gmt":"2026-02-17T14:07:52","guid":{"rendered":"https:\/\/preprod-appli-server.vivetic.com\/huberu\/?page_id=5380"},"modified":"2026-05-18T18:11:38","modified_gmt":"2026-05-18T16:11:38","slug":"facilities-management-support","status":"publish","type":"page","link":"https:\/\/hubera.fr\/en\/support-infogerance\/","title":{"rendered":"Support & Managed Services"},"content":{"rendered":"
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The IT expertise<\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

that supports you<\/span><\/h2>\r\n \t\t\t\t \r\n

In a demanding digital environment, your IT infrastructure's performance cannot be left to chance. hubera supports you with a range of support and managed services designed to permanently secure your infrastructure and boost your performance.<\/p>\r\n \t\t\t\t\r\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\t\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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The IT expertise<\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

that supports you<\/span><\/h2>\r\n \t\t\t\t \r\n

In a demanding digital environment, your IT infrastructure's performance cannot be left to chance. hubera supports you with a range of support and managed services designed to permanently secure your infrastructure and boost your performance.<\/p>\r\n \t\t\t\t\r\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\t\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Proactive IT management<\/h5>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

Proactive outsourcing for <\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

guarantee The continuity and performance of the IS<\/span><\/h2>\r\n \t\t\t\t\t\r\n\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tManaged services are no longer limited to intervening when an incident occurs. <\/span>IT outsourcing company<\/b> Performante today adopts a proactive approach, focused on anticipating risks and preventing service interruptions. Unlike purely reactive managed services, which act after the fact, the proactive approach relies on constant monitoring of infrastructures and systems.<\/span>

\n\nThis continuous monitoring allows for the identification of weak signals, the detection of anomalies, and the correction of malfunctions before they impact operations. By anticipating incidents, IT outsourcing directly contributes to business continuity and the stability of IT platforms, even in complex or highly demanding environments.<\/span>

\n\nAt Hubera, we understand that today, companies must be able to rely on IT environments that are reliable, secure, and always available. Information systems no longer stop at office hours, and companies must be able to count on constant support and supervision.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Our support
and managed services<\/span><\/div>\t\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Support Helpdesk<\/span><\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

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Helpdesk support plays a central role in the IT service quality perceived by users. It serves as the first point of contact for any problem or request, and largely determines internal satisfaction. hubera structures this support around clear processes, designed to effectively handle incidents and requests.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Administration system<\/span><\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

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Our system administration department ensures the maintenance, updating, and optimization of your systems to guarantee their proper functioning. ITIL certified, our teams help reduce the risk of failure and strengthen the reliability of IT infrastructures.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Administration system<\/span><\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

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Our system administration department ensures the maintenance, updating, and optimization of your systems to guarantee their proper functioning. ITIL certified, our teams help reduce the risk of failure and strengthen the reliability of IT infrastructures.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Monitoring<\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

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Monitoring is the foundation of proactive IT management. It relies on real-time supervision of systems, servers, and network equipment. Using dedicated tools, we continuously monitor the infrastructure's status. This monitoring allows for early detection of anomalies, whether they are performance drops, resource saturation, or abnormal behavior. We ensure that platforms remain stable, downtime is limited, and the IT environment gains reliability.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Accommodation and maintenance<\/span><\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \t\t\t\t\t\r\n\t\t\t\t\t
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Ensure the performance and continuity of your systems with a hosting and maintenance solution tailored to your business challenges. hubera manages, supervises and optimizes your infrastructures to guarantee their availability, security and scalability. With a proactive approach, we anticipate incidents, improve performance and support the evolution of your tools to sustain your business over the long term.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Accommodation and maintenance<\/span><\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \t\t\t\t\t\r\n\t\t\t\t\t
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<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t \t\t\t\t\r\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\t\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Ensure the performance and continuity of your systems with a hosting and maintenance solution tailored to your business challenges. hubera manages, supervises and optimizes your infrastructures to guarantee their availability, security and scalability. With a proactive approach, we anticipate incidents, improve performance and support the evolution of your tools to sustain your business over the long term.<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Reliable managed services<\/h5>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

Why choose hubera as<\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

your\nIT managed services<\/span> company?<\/h2>\r\n \t\t\t\t\t\r\n\t\t\t\t\t
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Proactivity<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our proactive approach helps us anticipate incidents, limit disruptions, and ensure the continuity of your information system.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Availability<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t
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We offer comprehensive supervision and continuous 24\/7 support to ensure your platforms remain fully operational, secure, and performing at optimal levels.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Security<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are implementing security and preventive maintenance measures to enhance the protection of your infrastructure and data.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Cost control<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our support and IT outsourcing services offer better budget visibility by transforming variable IT costs into controlled and predictable expenses.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Technology Watch<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t
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We anticipate changes in IT systems to integrate best practices for the performance and longevity of your systems.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRequest a quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Information systems have become increasingly complex, integrating multiple technologies, environments, and security constraints. This complexity puts significant pressure on CIOs and IT managers, who must ensure data availability, performance, and protection.<\/span><\/p>

In-house IT management sometimes reaches its limits due to insufficient resources or specialized skills. Calling on a <\/span>IT outsourcing company<\/b> allows you to benefit from proven expertise, increased responsiveness, and better risk management.<\/span><\/p>

Beyond technical outsourcing, information management operates on the principle of partnership. It supports IT teams in the long term, helps to secure technological choices, and brings a structured and professional vision to the management of the IS.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Outsourced support<\/h5>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

Outsource your IT support
to hubera<\/span><\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \t\t\t\t\t\r\n\t\t\t\t\t
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Collaborating with hubera offers concrete benefits for IT managers. Born from the technological know-how of VIVETIC GROUP and its 30 years of expertise, our IT consulting firm is your trusted partner for designing, developing, and maintaining complete digital solutions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Operational risk reduction<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t
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Proactive and perfectly structured infrastructure management to quickly anticipate incidents and sustainably limit operational risks.<\/p>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Team Efficiency
IT<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t
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Heir to 30 years of technological excellence from Vivetic Group, hubera is a trusted partner capable of managing and evolving your system.<\/p>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Safety and long-term performance<\/h2>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t
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Securing infrastructure and data guides our processes and ensures protection as well as sustainable performance of your company.<\/p>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Controlled infrastructure<\/h5>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

A reassuring and structured approach <\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

at your service IT infrastructure<\/span><\/h2>\r\n \t\t\t\t\t\r\n\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAs a\u2019<\/span>IT outsourcing company<\/b>, we rely on a clear methodology, designed to adapt to the specific challenges of each organization. This approach is based on precise commitments regarding system availability, security, and performance.<\/span>

\n\nThe trusted relationship with CIOs and IT managers is essential. It is built on transparency, the reliability of interventions, and the ability to support the evolution of the IS over time.<\/span>

\n\nWhen thinking long-term, our managed IT services become a true lever for sustainable performance. They enable companies to have secure and always operational platforms, while benefiting from a trusted partner for <\/span>secure your infrastructure<\/b> and support their development.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Secure your infrastructure with<\/h3>\r\n \t\t\t\t\r\n\t\t\t\t \r\n

outsourcing adapted to your challenges<\/span><\/h2>\r\n \t\t\t\t \t\t\t\t\r\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\t\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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